Roaming, International calls

Use your phone with Bite Subscription or prepaid Bite Card when you travel to another country for fun or business!

 

Enjoy roaming services together with Bite as of the July 1 in more than 150 foreign countries for better rates.

And thanks to the partnership with Vodafone Bite provides its customers with even better roaming rates in all countries where there are Vodafone or Vodafone partner networks.

Therefore, when you are abroad, before you call, text or use data make sure that you are using Vodafone or its partner network.

Find out whether Vodafone or its partner networks are available in the country you are travelling to! You can check it here

 

If you want to use the Internet in your phone when abroad, we advise you to connect our new additional service Vodafone Internet Abroad 5. For 5 Ls/month only you will be able to use 5 MB for the Internet in your phone in any country where Vodafone or its partner network is available. For more information, please click here.

How to start using?

  • After arrival in a foreign country just restart your mobile phone. Most probably you will not have to do anything else: connection to the local operator network will be performed automatically.
  • Thanks to the partnership with Vodafone Bite customers will always be provided with better rates for calls, SMS messages and data transmissionall over the world by using Vodafone or its partner networks.Therefore, when you are abroad, before you call, text or use data make sure that you are using Vodafone or its partner network.
  • If you have set a manual network selection, you will find the network by using your phone menu. The phone will show all active networks operating in the area. You will be able to change the local operator the same way.To use the best rates, always choose Vodafone or Vodafone partner networks. For more information on countries where Vodafone or Vodafone partner networks are operating, please click here.
  • After connection to the local operator you will see the operator’s name on the phone’s screen. You can call to Latvia or any other country immediately by entering the number with the international code of Latvia or any other country you want to call. If you are going to use your phone contacts, please make sure that the number is saved with the international code of Latvia (+371) or another country.
  • Your friends and relatives will be able to call you the same way they are doing it when you are in Latvia. The charge will be exactly the same as if you were in Latvia. The charge for the incoming calls will be calculated for you in accordance with the roaming rates.
  • If you are unable to make a call or the phone does not switch to the local network, please call from another phone our Customer Support Team at +37180001601 (if you call from Bite number, a call from the EU countries will be free of charge; from other countries it will be the same as for calls to Latvia) and tell us, what your phone number is and where you are and specify the operator whose services you were trying to use.
  • If you are close to the border area of Latvia, your phone may switch to a foreign mobile network automatically. If it happens, the charge for SMS messages and incoming calls will be calculated in accordance with roaming rates. To avoid any misunderstandings we suggest setting the mobile network manually in such situation.

Don’t worry, you don’t need to do anything – the roaming services are in force automatically. But, in case you want to disable them, just text STOP CELO to 1600 and you won’t be able to call or send SMS messages when abroad. You can send this SMS message only when you are in Latvia.

 

 

How much does it cost?

  • If you call while abroad, the charge for these calls will be calculated in accordance with the roaming rates. You will need to pay also for the incoming calls while abroad.
  • In the EU countries the fee for the outgoing calls at the moment of connection is calculated for 30 seconds at once and then for every second separately. The fee for the incoming calls is calculated with accuracy to a second as of the moment of connection. Just remember that in non-EU countries the fee for the outgoing and incoming calls is calculated with accuracy to one minute.

 

Operators in some countries calculate the charge for call as of the moment when the call is initiated and apply it also if the call is not answered.

  • For all Bite Subscription customers a limit in the amount of 40 Ls is applied for data transmission services in the EU member states and European Economic Area (EEA) countries. It will protect you from an unexpectedly huge bill. However, you can always increase the limit. Find out more by calling the toll-free line 1601 (if calling from abroad: +371 25850688; the rate will be the same as for calls to Latvia).

In some countries Bite roaming service is available even on ships. For more information, please click here.

Enter the country

Vodafone World zones:

Zone I: EU/EEA countries
Zone II: Other European countries
Zone III: Russia and CIS
Zone IV: USA and Canada
Zone V: Other countries

If you cannot find a country or operator or find inaccuracies, please let us know.

With Vodafone use the Internet in your phone for better prices when abroad!

Connect the Vodafone Internet Abroad 5 service and for a month use the Internet in your phone in the amount of 5 MB for only 5 Ls in any country of the world where Vodafone or Vodafone partner network is available.

 

Connection of the service

To connect the service, please text 5MB to 1600.

 

The included amount will be available for one month as of the moment of activation.

 

If you need more than 5 MB, it is also possible! Just text 5 MB to 1600 repeatedly – every next time will give you additional 5 MB and cost 5 Ls. For example, to order 15 MB, text 5 MB to 1600 three times. Each time will cost you Ls 5.

 

 

The service is connected for the period of 30 days as of the moment of activation and it is NOT PROLONGED automatically for the next month. If during the respective month you do not use the whole amount of MBs that you have ordered, you will lose it and won’t be able to recover the money paid for the left-over MBs.

 

If you want to check the amount of the remaining MBs, as well as the date until which the service is valid text INFO 5MB to 1600.

Please remember, if you send an SMS message from abroad, the fee for that will be calculated in accordance with the standard roaming rates.

 

Clicke here, to see where can you use Vodafone Internet Abroad 5.

 

Important!

If you use Vodafone Internet Abroad 5 service in a network which is neither Vodafone nor its partner network, the standard data transmission rate will be applied (depends on the operator).

When roaming the charge for data transmission is calculated with accuracy to 10 KB.

When traveling on the international waters, please remember that the roaming rates will be higher. According to the EU regulation we have set a Standard limit for all our customers in the amount of 40 Ls (including VAT 22%) for one SIM card, and it is applied automatically. If you are not restrained by contractual commitments, you can increase or cancel your limit at any time by texting L and the sum in lats of the new limit (e.g., L 100) to 1604. You can disable the service by texting STOP L and you will not be able to enjoy the outgoing services while abroad.

 

Iceland

 

Vodafone or partner network

Siminn Iceland Telecom

Network brand: IS SIMINN
Network frequency: 900/1800
Network code: IS SIMINN
Network number: 274-01

Calls to Latvia aboard the cruise ship

4.121 Ls/min

Incoming calls aboard the cruise ship

4.306 Ls/min

Calls aboard the cruise ship (in the respective country)

4.121 Ls/min

Incoming calls aboard the ferry

2.806 Ls/min

Calls to Latvia aboard the ferry

4.121 Ls/min

Calls aboard the ferry (in the respective country)

2.621 Ls/min

SMS

0.656 Ls

Italy

 

Other networks

Telecom Italia

Network brand: TIM
Network frequency: 90/1800
Network code: TIM
Network number: TIM

Calls to Latvia aboard the ferry

2.809 Ls/min

Calls aboard the ferry (in the respective country)

2.809 Ls/min

Incoming calls aboard the ferry

2.972 Ls/min

SMS

0.234 Ls

Additional 0.47 Ls fee for each incoming and outgoing call connection is applied.
These tariffs are valid aboard the ferries: Costa Atlantica, Costa Romantica, Costa Mediterranea, Cost Fortuna, Costa Marina, Costa Concordia, Costa Allegra, Costa Classica, Costa Europa, Costa Magica, Costa Victoria, Costa Serena.

Malta

 

Vodafone or partner network

Vodafone Malta

Network brand: VODA M
Network frequency: 900
Network code: VODA M
Network number: 278-01

Outgoing calls

1.874 Ls/min

Incomming calls

2.037 Ls/min

SMS

0.281 Ls

These tariffs are valid aboard the ferries: GNV Superba, GNV Suprema, GNV Majestic, GNV Excelsior, GNV Excellent, GNV Fantastic, GNV Splendid, GNV Victory, New Flamenco, Sofokles Venizelos, Lefka Ori, Olympic Champion, Hellenic Spirit, Elefterios Venizelos

Norway

 

Other networks

Maritime Communications Partner

Network brand: Maritime
Network frequency: 1800/1900
Network code: MCP, MCP Maritime Com, 901 12
Network number: 901-12

Calls to Latvia aboard the ferry

1.240 Ls/min

Outgoing calls inside the country

0.890 Ls/min

Incomming calls

0.310 Ls/min

SMS

0.540 Ls

These tariffs are valid aboard the ships of the following companies: Acciona Trasmediterranea, Aida Cruises, Caronte, Celebration Cruise Lines, Color Line, Cunard Line, DFDS A/S, DFDS LISCO, Fjordline, Fred.Olsen Cruise Lines, Grimaldi Lines, Hurtigruten Group, Irish Ferries, La Compagnie Tunisiene De Navigation "CTN", Mano Maritime, Norfolkline, Ocean Village, Paul Gauguin Cruises, P&O Cruises Australia, P&O Cruises, P&O Cruises, Phoenix Reisen, Polferries, Princess Cruises, Smyril Line, Stena Line, TTTLines, Visemar Di Navigazione S.r.l.

Sweden

 

Other networks

Seanet Maritime Communications AB/ Seanet

Network brand: Seanet
Network frequency: 1800
Network code: Seanet + Ship
Network number: 901-21

Outgoing calls inside the country

0.797 Ls/min

Outgoing calls to Latvia and other countries

0.797 Ls/min

Incomming calls

0.708 Ls/min

SMS

0.281 Ls

Additional 1.13 Ls fee for each incoming and outgoing call connection is applied.
These tariffs are valid aboard the ferries: Nordlandia, Bleu de France6, Borja, Moby Tommy, Moby Aki, Moby Freedom, Moby Wonder, Moby Vincent, Moby Fantasy, Moby Otta, Moby Drea, Moby Freedom, Moby Wonder, Cruise Barcellona.

USA

 

Other networks

AT&T

Network brand: AT&T
Network frequency: 850/1900
Network code: 90118
Network number: 310 410; 310 150; 310 170; 310 38

Calls aboard the ferry (in the respective country)

0.885 Ls/min

Calls to Latvia aboard the ferry

1.539 Ls/min

Incomming calls

1.593 Ls/min

SMS

0.266 Ls

The USA states’ taxes are not included in tariffs. All calls will be additionally taxed depending on the area where you are.
Outgoing calls are taxed from the beginning of call initiation. In case the conversation did not happened, the call will be taxed according to tariffs inside the country.

All prices specified in Latvian lats with VAT.

With Bite you can call to any country in the world. The international calls service is available to all Bite customers automatically and without additional charge. You don’t need a security deposit or a letter of guarantee to start using the service.

 

How to make a call to a foreign country?

To make a call to a foreign country, please dial:

  • 00 or + (for SMS only + should be used),
  • country code,
  • area code (if applicable),
  • telephone number.

For example, if you wish to call to Bonn, Germany, dial 00 49 228 1234567 or + 49 228 1234567. To avoid problems while making a call to or from a foreign country, we recommend you to save all numbers in the Contacts folder of your handset with + sign and country code.

 

Rates

To make costs of calls from Latvia to foreign countries more transparent, we have divided countries in groups by rate zones. Rates remain unchanged at any time of the day.

 

 

Countries

Rate per minute

Baltic states

Estonia, Lithuania. 

All day

0.15

Europe

Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Cyprus, Croatia, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San-Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, UK

All day

0.31

Russia and CIS

Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyz Republic, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan.

All day

0.33

North America

Antilles (Netherlands), Aruba, Belize, Bermudas, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Guadeloupe, Guatemala, Honduras, Martinique, Mexico, Montserrat, Nicaragua, Panama, Saint-Pierre and Miquelon, Salvador, Turks and Caicos, USA

All day

0.30

Central and South America

Anguilla, Antigua and Barbuda, Argentina, Asuncion, Bahamas, Barbados, Bolivia, Brazil, Chile, Columbia, Dominica, Dominican Republic, Ecuador, Falkland Islands, Granada, Guyana, Haiti, Jamaica, Paraguay, Peru, St. Helen, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname, Trinidad and Tobago, Uruguay, Venezuela

All day

0.40

Middle East

Afghanistan, Bahrain, Iran, Iraq, Israel, Yemen, Jordan, Kuwait, Lebanon, Oman, Pakistan, Qatar, Saudi Arabia, Syria, United Arab Emirates

All day

0.40

Africa

Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Mayotte, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Niger, Nigeria, Reunion, Rwanda, Seychelles, Somali, South African Republic, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe

All day

0.33

Asia

Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macao, Malaysia, Maldives, Myanmar, Mongolia, Nepal, North Korea, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam

All day

0.33

Australia and Oceania

Australia, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, New Caledonia, New Zealand, Niue, Palau, Papua New Guinea, Samoa (Western Samoa), Tonga, Tuvalu, US Samoa (Eastern Samoa), Vanuatu, Wallis and Futuna

All day

0.33

Other countries

Cuba, Diego Garcia, Eastern Timor, Nauru, Norfolk, Sao Tome and Principe, Solomon Islands, Tokelau

 

0.66

Satellite

 

3.53

 

SMS to all countries of the world costs only 0.05 Ls.

All prices are specified with 22% VAT.

When calling to foreign countries, the fee for outgoing calls in the moment of connection is immediately charged for one minute, and then for each second separately.

 

The prices are in force as of 21.10.2009. The new rates are applied to all Bite customers automatically.

 

International country codes

Country

Country code

Afghanistan

93

Alaska

1907

Albania

355

Algeria

213

Andorra

376

Angola

244

Anguill

1264

Antigua

1268

Argentina

54

Armenia

374

Aruba

297

Ascension

247

Australia

61

Austria

43

Azerbaijan

994

Bahamas

1242

Bahrain

973

Bangladesh

880

Barbados

1246

Belarus

375

Belgium

32

Belize

501

Benin

229

Bermuda

1441

Bhutan

975

Bolivia

591

Bosnia-Herzegovina

387

Botswana

267

Brazil

55

British Virgin Isl.

1284

Brunei

673

Bulgaria

359

Burkina Faso

226

Burundi

257

Cambodia

855

Cameroon

237

Canada

1

Cape Verde

238

Cayman Island

1345

Central African Rep.

236

Chad

235

Chile

56

China

86

Colombia

57

Comoro Isl.

269

Congo

242

Cook Islands

682

Costa Rica

506

Croatia

385

Cuba

53

Cyprus

357

Czech Rep.

420

Denmark

45

Diego Garcia

246

Djibouti

253

Dominica

1767

Dominican Rep.

1809

Ecuador

593

Egypt

20

El Salvador

503

Equatorial Guinea

240

Eritrea

291

Estonia

372

Ethiopia

251

Faeroe Islands

298

Falkland Islands

500

Fiji

679

Finland

358

France

33

French Guinea

594

French Polynesia

689

Gabon

241

Gambia

220

Georgia

995

Germany

49

Ghana

233

Gibraltar

350

Greece

30

Greenland

299

Grenada

1473

Guadeloupe

590

Guam

1671

Guatemala

502

Guinea

224

Guinea Bissau

245

Guyana

592

Haiti

509

Honduras

504

Hong Kong

852

Hungary

36

Iceland

354

India

91

Indonesia

62

Iran

98

Iraq

964

Ireland

353

Israel

972

Italy

39

Ivory Coast

225

Jamaica

1876

Japan

81

Jordan

962

Kazakhstan

7327

Kenya

254

Kiribati

686

Korea North

850

Korea South

82

Kuwait

965

Kyrgyzstan

996

Laos

856

Latvia

371

Lebanon

961

Lesotho

266

Liberia

231

Libya

218

Lithuania

370

Luxembourg

352

Macao

853

Macedonia

389

Madagascar

261

Malawi

265

Malaysia

60

Maldives

960

Mali

223

Malta

356

Marshall Islands

692

Martinique

596

Mauritania

222

Mauritius

230

Mexico

52

Micronesia

691

Moldavia

373

Monaco

377

Mongolia

976

Montenegro

382

Montserrat

1664

Morocco

212

Mozambique

258

Myanmar

95

Namibia

264

Nauru

674

Nepal

977

Netherlands

31

Netherlands Ant.

599

New Caledonia

687

New Zealand

64

Nicaragua

505

Niger

227

Nigeria

234

Niue

683

Norfolk Island

672

Norway

47

Oman

968

Pakistan

92

Palau

680

Panama

507

Papua N. Guinea

675

Paraguay

595

Peru

51

Philippines

63

Poland

48

Portugal

351

Puerto Rico

1787

Qatar

974

Reunion Islands

262

Romania

40

Russia

7

Rwanda

250

Samoa US

684

Samoa West

685

San Marino

378

Sao Tome

239

Saudi Arabia

966

Senegal

221

Serbia/Yugoslavia

381

Seychelles

248

Sierra Leone

232

Singapore

65

Slovakia

421

Slovenia

386

Solomon Islands

677

Somalia

252

South Africa

27

Spain

34

Sri Lanka

94

St. Helena

290

St. Kristofer & Nevis

1869

St. Lucia

1758

St. Pierre & Miquelon

508

St. Vincent & Grenadines

1784

Sudan

249

Suriname

597

Swaziland

268

Sweden

46

Switzerland

41

Syria

963

Taiwan

886

Tajikistan

992

Tanzania

255

Terks and Caicos islands

1809

Thailand

66

Togo

228

Tonga

676

Trinidad & Tobago

1868

Tunisia

216

Turkey

90

Turkmenistan

993

Tuvalu

688

Uganda

256

Ukraine

380

United Arab. Emirates

971

United Kingdom

44

United States

1

Uruguay

598

US Virgin Islands

1340

Uzbekistan

7371

Vanuatu

678

Venezuela

58

Vietnam

84

Wallis & Futuna Isl.

681

Yemen

967

Zaire

243

Zambia

260

Zimbabwe

263